Park Place International is one of the leading Information Technology Service and Solutions Providers in the nation. We offer flexible hardware and software maintenance programs to address our customer’s business needs. We make doing business with us easy; we do what we say we will, because our customer’s success is our only priority.

Park Place International provides quality hardware maintenance across North America, for multi-vendor platforms including:

• IBM
• EMC
• Dell
• HP/Compaq
• SUN™
• Legacy Systems like Data General and DEC

We help companies of all sizes manage their information technology with targeted maintenance programs, freeing up valuable IT resources to work on other projects.

Did you know you have options when the warranty expires on your enterprise equipment? Do not be forced into a costly refresh. Many of our current computer customers did not know about the variety of options available to them, until they talked to us. We have a full array of programs customized to meet your business and fiscal needs. From conversations we’ve had with thousands of I.T. professionals, what is important to them when facing warranty expiration on their equipment is: A cost effective alternative Hardware service equal to or better than the OEM Flexibility in their maintenance programs Choosing when to migrate to newer technology Programs that meet their business needs

What can Park Place International provide your company?

• 15-year history of providing mission critical maintenance services for multi-vendor IT environments
• North American service delivery capabilities
• Recognized depth and breadth of skills and processes supporting multi-vendor platforms
• Service planning support - based on products, location, parts and availability requirements – in advance
• Park Place International maintenance programs
• Flex Service^TM - mix and match 7X24 and 9x5 coverage to meet your specific needs and budget
• 2 hour, 4 hour, or next business day onsite response times available
• Local spares program - fully tested and certified parts to expedite replacement of failed components
• 7 x 24 access to Park Place International’s Customer Support Center
• Maintenance Services delivered onsite, by telephone, or electronically
• Maintenance contracts include an annual audit of equipment covered under the agreement
• Published preventive maintenance schedule for proactive support of existing equipment
• Periodic reports detailing trouble tickets that have been issued and their current status
• Customized profile in our knowledge-based Service Management / CRM system
• Single number to call for hardware or software support
• Single point of contact - Single point of accountability
• Depot repair programs
• Time and material programs