Maintenance
Post-warranty hardware maintenance services focus on utilizing today’s IT technology to:
- Maximize availability of systems to users
- Minimize downtime and loss of data in the event of a failure
- Enable disaster recovery capability
Park Place International offers proactive service management and a broad range of maintenance programs that incorporate 7 x 24 phone support, equipment replacement, and on-site support with 4-hour response time.
Park Place International, in partnership with its sister company Park Place Technologies, services over 3000 data center hardware maintenance customer sites in North America, utilizing a state of the art 7x24 Park Place Client Support Center which provides event management as well as Level 3 engineering support. Our best in class Client Service and Support Center located in the greater Boston area is best suited to support your business with a centralized management team, defined escalation path, onsite expertise and a single, centralized point of contact based here in North America.